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The Marlow Bay Hotel
27 Harbor Road, Marlow Bay
July 15
Dear Ms. Prendergast,
Thank you for choosing the Marlow Bay Hotel. We are pleased to confirm your reservation for a Deluxe Sea-View Room from Friday, August 8 to Sunday, August 10, for two nights. Your room rate is $180 per night, and breakfast for two is included each morning.
Check-in begins at 3:00 P.M., and check-out is at 11:00 A.M. If you expect to arrive after 8:00 P.M., please call the front desk so that we can hold your room.
As a member of our Bay Rewards program, you are entitled to a complimentary room upgrade to a higher floor, subject to availability, and free use of the rooftop pool and fitness center.
Our hotel is a 15-minute taxi ride from the airport. If you would like us to arrange airport pickup, please let us know at least 24 hours in advance; this service costs $30 each way.
Please note that the hotel restaurant will be closed for renovation during your stay. A list of nearby dining options will be provided when you check in.
Should you need to change or cancel your booking, you may do so free of charge up to 48 hours before arrival. We look forward to welcoming you.
Warm regards,
Guest Relations
The Marlow Bay Hotel
What is the purpose of the letter?
- A To advertise a rooftop pool
- B To confirm a hotel reservation
- C To apologize for a closed restaurant
- D To request payment for a stay
What is included in the room rate?
- A Airport pickup
- B A guaranteed higher floor
- C Access to a nearby restaurant
- D Breakfast for two
What should Ms. Prendergast do if she arrives after 8:00 P.M.?
- A Call the front desk
- B Pay an extra fee
- C Cancel her booking
- D Use a side entrance
What is NOT mentioned in the letter?
- A The check-out time
- B A cancellation policy
- C The price of the restaurant's menu
- D The cost of airport pickup